Terms of service

1. Agreement

This website is operated by will-o. By visiting the site or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state, to place an order, or have the consent of a parent or guardian.

3. Made-to-order products

Every will-o item is produced after the order is placed. By ordering, you acknowledge that your item is manufactured specifically for you and that returns are limited to the circumstances described in our Refund Policy.

Garments are dyed and printed in batches. Small variation in color, print placement, and wash between individual pieces is a normal characteristic of garment-dyed apparel and is not a defect.

4. Product information and images

We work to display our products accurately, but screen calibration varies and the colors you see may differ slightly from the finished garment. Measurements published on product pages are approximate, taken flat, and may vary by up to one inch.

5. Pricing and payment

All prices are in US dollars and may change without notice. We reserve the right to correct pricing errors and to cancel and fully refund any order placed at an incorrectly listed price. Applicable sales tax is calculated at checkout.

6. Order acceptance

Your order is an offer to buy. We may refuse or cancel any order for any reason, including suspected fraud, an unauthorized payment method, a pricing error, or a product becoming unavailable. If we cancel your order, you get a full refund.

7. Intellectual property

The will-o name, wordmark, logos, graphics, product designs, artwork, photography, and site content are the property of will-o and are protected by copyright and trademark law. You may not reproduce, print, distribute, or sell them without written permission. Buying a garment gives you the garment, not the right to reproduce the artwork on it.

8. Acceptable use

You agree not to use the site to break any law, to infringe anyone's rights, to submit false information, to upload malicious code, to scrape or harvest data, or to interfere with the operation of the site.

9. Third-party services

We rely on third parties for payment processing, production, and delivery. We are not responsible for their independent acts or omissions, though we will advocate on your behalf when something goes wrong.

10. Disclaimer of warranties

The site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, except where such disclaimers are prohibited by law. We do not warrant that the site will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, will-o is not liable for indirect, incidental, punitive, or consequential damages arising from your use of the site or from any product purchased. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless will-o and its affiliates from any claim arising out of your breach of these Terms or your violation of any law or third-party right.

13. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

14. Changes

We may update these Terms at any time. The version posted on this page is the one in effect. Continued use of the site after a change means you accept the updated Terms.